Arena Itá Thermas

Privacy Policy

Last updated: 06/17/2026

This Privacy Policy describes how ScoreClick processes the personal data of users of the Arena Itá Thermas platform, in compliance with the Brazilian General Data Protection Law (LGPD).

1. Data we collect

We collect the following personal data: account data (name and email); recordings and videos uploaded to the platform, including metadata such as date, court, score, and results; IP address, browser type, operating system, and access logs for security purposes; and payment data processed directly by Stripe (ScoreClick does not store full card data). When the YouTube integration is connected, we collect the access tokens required for the operation you authorized.

2. Purposes of use

We use personal data to: provide and operate the replay, streaming, and scoreboard platform; manage the club and its members' accounts; provide user support; maintain platform security and integrity; process payments and manage subscriptions; send transactional and operational communications; and, with consent, marketing communications.

3. Legal basis

Data processing is based on the following LGPD hypotheses: performance of a contract (delivering the requested service); compliance with a legal or regulatory obligation; legitimate interest of ScoreClick for security, fraud prevention, and product improvement; and consent, for marketing communications and optional cookies.

4. Sharing

ScoreClick does not sell personal data. We share data strictly with: infrastructure and storage providers (Backblaze B2) to host videos; payment processors (Stripe) to manage subscriptions and credits; email providers (SMTP) to send transactional communications; and, optionally, YouTube when you connect your channel for live streams. These third parties receive only the data needed to perform the contracted function and are obliged to protect it.

5. Retention

We keep personal data while the account is active and there is a contractual relationship with you. After the account is closed, we retain the data for the period required to comply with legal, tax, and statutory limitation obligations, after which we delete or anonymize it securely.

6. Data subject rights

You may exercise at any time the rights set forth in art. 18 of the LGPD, including: confirmation of processing; access to data; correction of incomplete or outdated data; anonymization, blocking, or deletion of unnecessary data; portability; and revocation of consent. To exercise these rights, contact us using the channel listed in the "Contact" section.

7. Security

We adopt technical and organizational measures to protect personal data, including: HTTPS transmission; bcrypt password hashing; club-based access control; monitoring for suspicious activity; and restricted employee access strictly on a need-to-know basis. Despite our efforts, no system is 100% secure, so please take care when sharing your credentials.

8. Cookies

The platform uses essential cookies for service operation, such as session, authentication, and language preference cookies. If we begin using analytics or marketing cookies, we will request prior consent in compliance with the LGPD.

9. Data Protection Officer

For matters related to the processing of personal data and the exercise of data subject rights, contact ScoreClick through the single channel listed in the "Contact" section.

10. Changes to this Policy

This Policy may be revised at any time. Changes will be notified to the email on file and/or via an in-app notice, indicating the new effective date. The current version will always be available on this page.

Contact

Rj Sperati Empreendimentos LTDA

Rua Lidia Puel Peixer, 446

Bairro Murta — CEP 88311-285

Itajaí/SC — Brazil

Tax ID (CNPJ): 47.356.974/0001-76

Email: contato@scoreclick.com.br

WhatsApp: +55 (47) 99980-3969